Don't waste your time. They will not honor appointments. Had an appointment at 2 pm, got here 15 minutes early, and didn't go back until 3 pm, and they said it would be another hour. They acted like I should be grateful because the person before me waited 3 hours. Multiple people sitting around doing nothing while wasting my and everyones time. I hope the owner isn't paying these people by the hour cus there are only two people working while four works sit in the office playing on their phones. Will not return, and if I find out you falsely charged my insurance, I will sue and report it for fraud
Nicole Vazquez
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March 26, 2025
I can't give 0 stars so I'll go with one because the dentist was okay. The lady in the front is not helpful at all an rude. She don't even answer the phones. You'll call and call and nothing. Save your time and find another dentist. They also don't have but 1 dentist working. If the dentists keep leaving you know something not right. My biggest complaint though is that lady in the front
Liliana
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May 14, 2025
ESPAÑOL
No traigan a sus hijos a esta oficina. Solamente aceptan a niños para cobrarlo al Medicaid. Pero nunca quieren hacer tratamiento en los dientes de mis hijos. Siempre terminan refiriéndolos a otra oficina. Siempre inventan excusas. Y cuando el doctor no está, nunca le llaman a uno para avisarles. Horrible servicio. No pierdan su tiempo.
ENGLISH
If you have kids, do not take them here. They only see kids so they can bill it to Medicaid. They never want to do treatment on my kids. They just refer them out. They always make excuses as of why they can’t do treatment there. Also, when the doctor isn’t there, they don’t call to let you know and to change your appointment. You have to find out by showing up to the office and no one being there. Such terrible service. They don’t care about other people’s time. Take your kids somewhere else!
TERESAFROMDACUSVILLE
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June 02, 2025
Trevor isn't equipped to handle a client with specialized care. My son has been coming here for years. Trevor needs more training
Asia W
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February 12, 2025
FIRE THE WHOLE STAFF!!!!! As soon as I walked in & saw how crowded the waiting room was, I should've left then!!! Appointment was at 12PM!!!!! After signing in, I decided to ask the rude lady at the front desk if I needed to fill out paperwork since 15 minutes went by. Thats when she informed me that my appointment was at 1PM & there were other patients ahead of me. Again, should have left then!!! I sit & still wait until at 1:15PM, another lady tells me she needs authorization from my OBGYN to take Xrays. So after a hour & a half later, I told them to cancel my appointment. Never coming back! Beyond unprofessional and ghetto!
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6134 White Horse Rd Suite C, Greenville, SC 29611, USA
Claim Listing: Family Dental – Greenville
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Don't waste your time. They will not honor appointments. Had an appointment at 2 pm, got here 15 minutes early, and didn't go back until 3 pm, and they said it would be another hour. They acted like I should be grateful because the person before me waited 3 hours. Multiple people sitting around doing nothing while wasting my and everyones time. I hope the owner isn't paying these people by the hour cus there are only two people working while four works sit in the office playing on their phones. Will not return, and if I find out you falsely charged my insurance, I will sue and report it for fraud
I can't give 0 stars so I'll go with one because the dentist was okay. The lady in the front is not helpful at all an rude. She don't even answer the phones. You'll call and call and nothing. Save your time and find another dentist. They also don't have but 1 dentist working. If the dentists keep leaving you know something not right. My biggest complaint though is that lady in the front
ESPAÑOL No traigan a sus hijos a esta oficina. Solamente aceptan a niños para cobrarlo al Medicaid. Pero nunca quieren hacer tratamiento en los dientes de mis hijos. Siempre terminan refiriéndolos a otra oficina. Siempre inventan excusas. Y cuando el doctor no está, nunca le llaman a uno para avisarles. Horrible servicio. No pierdan su tiempo. ENGLISH If you have kids, do not take them here. They only see kids so they can bill it to Medicaid. They never want to do treatment on my kids. They just refer them out. They always make excuses as of why they can’t do treatment there. Also, when the doctor isn’t there, they don’t call to let you know and to change your appointment. You have to find out by showing up to the office and no one being there. Such terrible service. They don’t care about other people’s time. Take your kids somewhere else!
Trevor isn't equipped to handle a client with specialized care. My son has been coming here for years. Trevor needs more training
FIRE THE WHOLE STAFF!!!!! As soon as I walked in & saw how crowded the waiting room was, I should've left then!!! Appointment was at 12PM!!!!! After signing in, I decided to ask the rude lady at the front desk if I needed to fill out paperwork since 15 minutes went by. Thats when she informed me that my appointment was at 1PM & there were other patients ahead of me. Again, should have left then!!! I sit & still wait until at 1:15PM, another lady tells me she needs authorization from my OBGYN to take Xrays. So after a hour & a half later, I told them to cancel my appointment. Never coming back! Beyond unprofessional and ghetto!