Over a year ago, I went to Today’s Dental to have a tooth pulled. The experience at the time was fantastic—quick, professional, and we paid in full, in cash, since I didn’t have insurance. I left thinking this was a place I could trust.
Fast forward over a year later, and I randomly receive both a text and an email saying I have a bill due—for more than the cost of the original procedure. No explanation, no breakdown, nothing. Just a vague demand for money out of the blue.
I’ve tried calling multiple times to clear this up, but the response has been incredibly frustrating. Someone answers, transfers me... then hangs up. Every. Single. Time. It feels like they’re dodging the conversation entirely.
I’m not one to leave bad reviews, especially after a good experience, but this shady billing practice and refusal to communicate is unacceptable. If you go here, keep your receipts and document everything, because apparently, they don’t.
Shareka w
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January 24, 2025
The staff is all nice, and patient. My kid gets excited to go play there which helps him not be nervous about the visit. As a parent, I liked the honesty of the diagnosis. They don't push unnecessary procedures, and explain everything.
Michael Harris
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March 18, 2025
Avoid this dentists office. The staff doesn't seem to know what they're doing. My wife went and they claimed our insurance didn't exist. I called another dentists office and they checked and got everything taken care of her the phone. The insurance was fine. My wife has to wait until tomorrow for treatment and she's pissed. They poked around in her mouth and she's hurting more than ever, then they told her no service.
Kennady Dixon
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February 11, 2025
I had a TERRIBLE experience at this dental office that I feel obligated to share. During my extraction operation, there were many red flags. After my procedure, they prescribed me three times the dosage of medication I had been taking, which resulted in a severe reaction that sent me to the emergency room. On top of all of this I was never put under anesthesia or laughing gas while getting 4 wisdom teeth pulled. I was FULLY awake and aware. This was a terrifying and completely avoidable situation caused by their negligence.
I trusted them with my health, and that trust was completely broken. What I went through was not just distressing but dangerous. I hope this serves as a warning to others—always double-check your prescriptions and be cautious when dealing with this office. Your health and safety should always come first, and sadly, that wasn’t the case here.
Ryah Ryah
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January 09, 2025
My daughter first time going to the dentist and she acted absolutely horrible because she was scared I understand but this is the third dentist we’ve tried so can could get her front teeth fixed I didn’t think they would go through with it but they did and I’m so grateful they fixed my baby’s smile I highly recommend this dentistry for any child and adults that have anxiety and hyperactive children they didn’t get upset with her they talked her through every single step assuring that they wasn’t here to hurt her just here to help her feel beautiful again! Thank you very much Jay and Penny y’all are the best!!
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1530 Poinsett Hwy, Greenville, SC 29609, USA
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Over a year ago, I went to Today’s Dental to have a tooth pulled. The experience at the time was fantastic—quick, professional, and we paid in full, in cash, since I didn’t have insurance. I left thinking this was a place I could trust. Fast forward over a year later, and I randomly receive both a text and an email saying I have a bill due—for more than the cost of the original procedure. No explanation, no breakdown, nothing. Just a vague demand for money out of the blue. I’ve tried calling multiple times to clear this up, but the response has been incredibly frustrating. Someone answers, transfers me... then hangs up. Every. Single. Time. It feels like they’re dodging the conversation entirely. I’m not one to leave bad reviews, especially after a good experience, but this shady billing practice and refusal to communicate is unacceptable. If you go here, keep your receipts and document everything, because apparently, they don’t.
The staff is all nice, and patient. My kid gets excited to go play there which helps him not be nervous about the visit. As a parent, I liked the honesty of the diagnosis. They don't push unnecessary procedures, and explain everything.
Avoid this dentists office. The staff doesn't seem to know what they're doing. My wife went and they claimed our insurance didn't exist. I called another dentists office and they checked and got everything taken care of her the phone. The insurance was fine. My wife has to wait until tomorrow for treatment and she's pissed. They poked around in her mouth and she's hurting more than ever, then they told her no service.
I had a TERRIBLE experience at this dental office that I feel obligated to share. During my extraction operation, there were many red flags. After my procedure, they prescribed me three times the dosage of medication I had been taking, which resulted in a severe reaction that sent me to the emergency room. On top of all of this I was never put under anesthesia or laughing gas while getting 4 wisdom teeth pulled. I was FULLY awake and aware. This was a terrifying and completely avoidable situation caused by their negligence. I trusted them with my health, and that trust was completely broken. What I went through was not just distressing but dangerous. I hope this serves as a warning to others—always double-check your prescriptions and be cautious when dealing with this office. Your health and safety should always come first, and sadly, that wasn’t the case here.
My daughter first time going to the dentist and she acted absolutely horrible because she was scared I understand but this is the third dentist we’ve tried so can could get her front teeth fixed I didn’t think they would go through with it but they did and I’m so grateful they fixed my baby’s smile I highly recommend this dentistry for any child and adults that have anxiety and hyperactive children they didn’t get upset with her they talked her through every single step assuring that they wasn’t here to hurt her just here to help her feel beautiful again! Thank you very much Jay and Penny y’all are the best!!